Swiggy
Swiggy Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Swiggy has 1.5 star rating based on 8622 customer reviews. Consumers are mostly dissatisfied.
17% of users would likely recommend Swiggy to a friend or colleague.
- Rating Distribution
Pros: Refund, Order issues, No pros.
Cons: Customer care never available to help, Worst delivery service, Cheating after taking money from customer.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Swiggy has 1.5 star rating based on 8622 customer reviews. Consumers are mostly dissatisfied.
17% of users would likely recommend Swiggy to a friend or colleague.
- Rating Distribution
Pros: Refund, Order issues, No pros.
Cons: Customer care never available to help, Worst delivery service, Cheating after taking money from customer.Recent recommendations regarding this business are as follows: "Talk me please", "Make strict action on delivery boy and swiggy as no one in future will suffer this loss", "Not recommended", "Don't use swiggy", "Refund money or send what I ordered".
Most users ask Swiggy for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo solution
The customer is penalized for Swiggy's error; they do not accept their mistake. The only answer we get is, 'we cannot help.' This is a ridiculous service.
- Quick delivery
- Always address wrong
Preferred solution: Full refund
User's recommendation: Think before you order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkCannot trace the parcel delivered by swiggy genie
The swiggy genie guy dropped the parcel outside the house somewhere (even though there were ppl at home) and now we can find it. The photos uploaded are completely blurry
User's recommendation: Check the delivery and photos right away
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkMy food was not delivered
I paid for my food, 1029 INR, and didn't receive it. The guy called, but my phone didn't ring.
I had given my address, but no one appeared at my house with my food.
So, he said that he canceled the order. I want my money back!
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lisbon, LisbonDidn't receive my order item
The guy didnt deliver my food. He call but my phone doesnt work inside my house.
And he didnt come to my house so he cancelled. I payed 1029 INR and I want my money back
User's recommendation: No recomendations
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy Swiggy account block
My swiggy account not login blocked why blocked ??? Please solve my swiggy account problem please help me
Preferred solution: My account blocked please unblock
User's recommendation: My swiggy account block why ??
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Milan, MilanA company full of decrimination. Unprofessional delivery guys,
I ordered some things, gave my detailed address to the door number , but when the delivery guy came , he ran off without a word , I run after him to find out what's the problem, I asked the receptionist of the hotel to ask what the matter is, he said he can't deliver to Africans!! Very unprofessional
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSomeone placing orde in my name while I'm in Canada and never been to Karnataka or Bangalore!
It's been a long time someone else is ordering food in my name in Bangalore where I have never even visited.
Preferred solution: I would like to remove the account in which my email address is attached.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pune, MaharashtraResolved: Complaints unresolved
Company fixed the issue and I have been provided with apology. No refund no reply
My swiggy insta mart order was paid but not delivered and got cancelled by company end.I dint get my money refund yet.
User's recommendation: NEVER ORDER from SWIGGY INSTAMART and swiggy as well and incase of emergency ALWAYS MAKE CASH ON DELIVERY PAYMENT.
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Verified Buyer | Lucknow, Uttar PradeshBad quality food delivered through your platform
We ordered some lunch through Swiggy from a restaurant called Vaango in greater Noida. Please see the photos to see the quality of the food that was delivered.
The total bill was about 3572 rupees.
Also there was spillage everywhere as the paper containers broke due their extremely poor quality. If India had proper food quality standards that restaurants and platforms like Swiggy adhered to, such food would not be served to anyone, even animals.
User's recommendation: Do not order from Vaango and also be aware that Swiggy probably doesn’t check the quality of the vendors it is onboarding. So there is no quality assurance for the food delivered through their platform.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery Worst Service
186993****43998 - Order ID: I ordered a Thali from Mezban Restaurant which mentioned 1 Missi Roti and 2 Tandoori Roti in the Thali. However, they only sent me 2 Tawa Roti.
Swiggy didn't provide my issue in your list and there was no staff number. What is this? I can't believe it. This is very poor service by Swiggy in the last two or three months.
It's very bad. I will express my discontent on social media (Facebook, Instagram, Twitter) about you and your service.
Preferred solution: Full refund
User's recommendation: Not Order On Swiggy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordar on insta mart stil i did not get refund
I ordar goft from insta mart nd i my ordar got cancel and stl not recived any payment i want gift for rakhi but thair is hodan charge wil cut also i dindnt got any refund and i m ordar from out of country so i cant cal in swigy plz refund my amount
Preferred solution: Full refund
User's recommendation: No one
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder not received
Tried to calling to the driver multiple time but never get received only it was ringing. Hence gave alternative number to call me back via chat service, got confirmation via chat I will be contacted but it was never a call back.
After cople of minutes got cancelation message. Have sent an email to see if I can get refund.
- It is easy to place orders
- Sametime they must put the contact number of the driver so that somecan contact
Preferred solution: Full refund
User's recommendation: I really do not recommend
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceived unrelated item
I had ordered a cake, but what I received was completely different and of poor quality. It was not at all satisfactory, and Swiggy is not providing a refund.
Preferred solution: Full refund
User's recommendation: Outlet has given some other low quality product(cake)
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund my amount
The delivery guy delivered my order to somebody my mistake and I en I call him he came to know that order was delivered wrongly delivered..when I ask for refund...he said company will refund you within few minutes...but till now I did get my refund amount...in such cases we are unable to reach swiggy customer service also..so please try to refund my Rs.483
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong order
I ordered from subway which is repeated brand in India and I paid alot of money for those two sandwiches and ticked all the ingredients that they put and I chose some of my choice of sauces ,, but they gave me very simple very basic sandwich which is really pathetic and awfully to eat,, what the he'll is this,, I want full refund and o want you to Gabe them serious warning about this
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPlease forget my account don't miss call and...
Please forget my account don't miss call and massage please understand stop my parment total my account don't miss all.
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